Fax and Sending Samples
All faxes to our front office, global sales team and assembly centers are routed through our front office in Shenzhen, China. Fax Number: (86) 755 2540 2897
Address for general mail:
PassageMaker Head Office (in English)
#2, 2nd Floor, Building #6,
Huimin Huayuan, Luosha Dong Lu,
Luohu District, Shenzhen, China, 518004
PassageMaker Head Office (in Chinese)
Important notes for sending samples:
- Use a shipping company such as DHL, UPS, or FedEx rather than the US Postal Service as they are able to move goods through Chinese Customs Authority at a faster pace and provide better global tracking.
- Make sure you retain your tracking number.
- Cut and paste our Chinese address (given above) and state our local contact number (86) 755 2540 3811 on the package to ensure local delivery person is fully informed.
- When describing the package contents, be sure to include the following phrase, “Commercial sample of no retail value”
- When possible, list the total value of the packaged contents as USD $20 or less.
- Clearly mark the Express Shipping Document for “Payment of Duty and Tax by Sender”. See sample below. If this section is not clearly marked “payment by sender”, then when the goods arrive there is a high likelihood that the package will be held at the customs office indefinitely.
- If the value of the item is greater than 600 USD or over 1 square meter in size please contact PassageMaker in advance of shipping as special documentation and import arrangements may need to be made to ensure a smooth delivery.
