Tag Archives: Muse’s Laws

Muse’s Laws

By: whit | Posted on November 12, 2009

In yesterday’s post, I mentioned Muse’s Laws. Some explanation is probably in order. The late, great Leonard A. Muse passed away 7 years ago last … Continue reading →

Thoughts on Droid, Muse’s Laws and managing expectations

By: whit | Posted on November 11, 2009

So my much beloved Blackberry Pearl, which I’ve had since they first hit the market 3-4 years ago, finally started to malfunction a little too … Continue reading →

Posted in Whit's China Business Blog | Tagged customer satisfaction, Muse's Laws | Leave a comment

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