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Day 31 – 恭喜发财 – PassageMaker’s Chinese New Year party!

Day 31 flowers for the new year or so i assume

恭喜发财, gōng xǐ fā cái, wishing you a prosperous new year!

More articles and weird stuff:

Day 31 – I awoke early and found that our apartment complex had been decorated with live flowers and orange trees for the Lunar New Year.

Day 31 flowers for the new year or so i assume

Flowers for the New Year

We had a productive morning at the Assembly Center, working on streamlining and improving our process documentation. I have a manufacturing background and enjoy working on such kaizen initiatives. Where I wear out is the day-to-day scheduling and personnel management. I can do it, but it quickly becomes tedious, especially HR (which is admittedly less of a problem than in the USA). For the next year we will have so many opportunities to make improvements, I don’t see myself getting bored anytime soon. It also helps we have so many new assembly-inspection-packaging projects rolling in, each of which needs process engineering to get it started. 2009 was actually a strong growth year for PassageMaker, with 19 new assembly projects launched. Selecting tools, writing work instructions, designing jigs and fixtures, laying out the line and setting the Drum-Buffer-Rope targets is the fun stuff. I really have an awesome job.

The managers and I head to the cafeteria for lunch, which is notable for a couple reasons. First, they order Coca-Cola. Now in the USA I might go six months without drinking a soda. I don’t particularly care for them and I have alternatives I prefer in the States, such as iced tea (unsweetened with lemon, if you please). Not so in China, where I know that sodas are safe to drink, and no one has iced tea without a pound of sugar in it (and then usually only in rare SE Asian restaurants). So I drink sodas pretty regularly in China, but I am the one who orders them, not the Chinese. More important to this anecdote is why my co-workers ordered the Coke.

The cafeteria was out of tea.

Being out of tea in China is like being out of wine in France or out of whiskey in Lynchburg, TN (Pop. 361). It doesn’t happen. It’s a sign of the apocalypse or something. I felt like walking outside to see if the sun was going nova.

They didn’t even have any 开水, kāi shuǐ, boiling hot water, which is also commonly drunk, the concept of sanitary cold (bottled) water being a recent innovation. This was truly bizarre. So we drank Coke from tea cups.

 

Day 31 how can a chinese restaurant in china run out of tea. we drink coke instead.

How can a Chinese restaurant IN CHINA run out of tea? We drink Coke instead.

Lunch was also memorable for four dishes, one I can’t wait to try in the USA.

Day 31 beef with sweet peppers.

Beef with sweet peppers – I don’t eat the peppers, but the flavor they impart on the meat is subtle and exceptional.

Day 31 spicy pork wood ears.

Spicy pork & wood ears. This was great – keep in mind this is like getting excellent food at your high school cafeteria.

Day 31 tomato egg soup.

Tomato & Egg soup – actually very good.

Day 31 bitter gourd omelet awesome.

Bitter gourd (also called bitter melon, 苦瓜, kǔ guā) omelet – this was absolutely exceptional – one of the best egg dishes I’ve ever eaten – the gourd tastes a bit like cucumber and matches beautifully with the egg – I can sometimes get 苦瓜 at our local Chinese market and I am going to try this at home. Awesome.

At around 4 PM, things start to wind down and everyone migrates about 10 minutes away to the banquet hall, because tonight is the joint PassageMaker, SafePassage and China Quality Focus annual Chinese New Year party! These companies have grown rapidly over the last few years, and we had about 160 people in attendance. I tried to capture the event, but my camera did a relatively poor job. Apologies in advance.

Day 31 1 we had an upstairs room at this banquet hall

we had an upstairs room at this banquet hall

Day 31 2 downstairs a much larger company was doing the same thing

downstairs a much larger company was also having their CNY party

Day 31 3 their stage show was far more formal than ours

their ‘stage show’ was far more formal than ours

Day 31 4 our banquet had 160 people total

our banquet had 160 people total

Day 31 5 each table prepare with drinks and snacks

each table prepare with drinks and snacks

Day 31 5 this is about a 3rd of the refreshments for the evening

this is about 1/3rd of the refreshments for the evening

Day 31 6 our emcees christina marc

Christina Feng, our Office Manager, did an exceptional job organizing this party. She and Marc Yue, Production Manager of the General Assembly Center, acted as our emcees

Day 31 9 candy teresa our very effective purchasing team

Candy Cheng & Teresa Chen – our very effective purchasing team. Teresa also serves as Mike’s right hand for company-wide operations. Again with the hand signals.

Day 31 10 hebe honey teresa

Hebe Wang, Honey Wu & Teresa Chen – I worked with this team (and others) on streamlining the format of our Product Quality Manual. I’ve got to find out about the hand signals.

Day 31 11 jesse pramod and adam

Jesse Chang, Accountant and Master Drinker; Pramod KC from Nepal, head of Project Management for those projects that have moved into regular production (“Vendor Coordination-Export & Logistics” in our parlance); and Adam Supernant, Project Manager from Michigan. And more hand signals. WTF.

Day 31 12 the buji team

Most of the management from our General Assembly Center (the precision Medical Assembly Center has a separate team). My lao pengyou, Sabrina Liao is on the far right. I caught them by surprise, so no time for hand signals.

Day 31 13 distinguished guests

L-R – Dave Learn, head of Project Management for those projects still in development (“Vendor Coordination-Product Development”; once they go to production, they transition to Pramod’s team). Our distinguished guests – Mike Lopez of Campus Emporium, Tyson Daniel of LimbGear, Collin Peel of Camrett Logistics, and Brian Garvin, Director of New Project Development, my sales counterpart based in Shenzhen.

Day 31 14 brians wife ada

Brian’s wife, Ada, who also does hand signals. A wonderful lady.

Day 31 15 buji staff enjoying a day away from the assembly center they typically work 6 days a week well into the night to prepare for cny

Buji staff enjoying an evening away from the Assembly Center – they typically work 6 days a week, well into the night to prepare for CNY. All of them would be back at work by 9 AM the next day, a Saturday. Whenever I hear Americans bitch about “all the Chinese holidays”, I kind of want to tell them to shove it. This is one of the hardest working groups of people I’ve ever met. In the foreground is Josephine Ji, Manager of the Assembly Center and a very competent woman. Sadly, this is clearest photo of her I got all night.

Day 31 17 hunan cuisine many of our employees are from hunan the province to the north

Hunan cuisine – many of our employees are from Hunan, the province to the north

Day 31 16 hand knotted noodles in duck soup very elegant

hand knotted noodles in duck soup – very elegant

Day 31 18 mike and teresa give the annual address and announce the new profit sharing program to raucous applause

Mike and Teresa give the annual state of the company address and announce the new profit sharing program to raucous applause. Most of our employees are farm kids from the provinces. The idea that they were going to be able to earn a piece of the action blew them away. The party really got rolling after that announcement.

Day 31 19 can i get a witness

Can I get a witness? Mike had the crowd going.

Day 31 20 mike presenting a hong bao

Mike presenting a 红包, hóng bāo, literally “red bag”, a small red envelope containing money. Typically these are token sums, perhaps as little as $0.05, meant to foster luck and prosperity in the new year. Ours had real money and each one that was awarded had more than the last. The final hong bao had over US$100. Everyone also got a bonus hong bao for the New Year.

Day 31 21 julien roger of china quality focus was a big hit with his french accented mandarin

Julien Roger of China Quality Focus was a big hit with his French-accented Mandarin.

Day 31 22 one of the top prizes was a limbgear t shirt and a very generous hong bao

One of the top prizes was a LimbGear t-shirt and a very generous hong bao from our guests.

Day 31 23 jesse toasting an honored guest tyson daniel of limbgear

Jesse Chang toasting an honored guest, Tyson Daniel of LimbGear.

Day 31 22 all the lao wais were asked to speak draw names hand out hong baos drink

All the lao wai’s were asked to speak, draw names, hand out hong bao’s & drink…

Day 31 24 everyone drinks

…everyone drinks…

Day 31 25 and drinks

…and drinks…

Day 31 26 and drinks

…and drinks…

Day 31 27 and drinks some more

…and drinks some more.

Day 31 28 all are rapt with attention as the grand prize is announced

all are rapt with attention as the grand prize is announced

Later things got a little crazy, with dancing, card playing, and for some bizarre reason, arm wrestling. I was reminded of the Festivus Feats of Strength.

Day 31 29 jesse referees the arm wrestling

Jesse Chang referees the arm wrestling

All in all, it was a wonderful evening. Our guests were impressed by the camaraderie and team spirit and by shear amount of fun everyone was having. Having seen the USA go through the politically correct wringer in the last 15 years, during which all forms of corporate sanctioned fun were done away with and replaced by silly and useless “team building” exercises, aka “manufactured fun”, it is nice to be someplace where “corporate bonding” means cutting loose and eating and drinking and dancing and, you know, having fun. I left the automotive industry because the lawyers and the accountants and the buyers had drained every ounce of enjoyment and excitement out of it until it became a soul-draining slog. Life is to be lived and thank God the Chinese understand that.

I recently re-connected with an old friend from B-school living in Switzerland and he is much better networked with our class than I am. He tells me nearly all of our classmates have taken dull domestic jobs. What was the point of getting a degree in international business, he quite rightly asked? I know I did it to get out and see the world, to live a life less ordinary.

Some reading this will think our company frivolous. If you get that impression, I’m sorry you missed the point. PassageMaker, China Quality Focus and SafePassage all provide professional, affordable and reliable services in a timely fashion. Our Endorsed Service Providers do the same. A big part of the reason we are able to do our job so well is we still have the joie de vivre that keeps us excited about our work of helping our clients succeed. So have a drink and Happy Chinese New Year!

 

4 PM on a Friday

I come from the automotive world. People who don’t understand the automotive industry can’t fathom how completely different it is from every other industry out there.

The worst hour of the week in the automotive industry is 4:00 PM to 5:00 PM on a Friday. It is that nightmarish 60 minutes when Murphy’s Law takes shape and capers about like a mad, evil leprechaun bent on wrecking your weekend.

Why you ask, did I dread this hour? Why dread an hour that for every other person in every other industry is a clock watching semi-holiday where little to nothing gets done?

Because if something catastrophic is going to happen, it will happen at 4:00 PM on a Friday, never 8:00 AM on a Tuesday. The crisis always starts when there is no time to react, no time to rationally analyze the situation, no time to do anything but panic.

More times than I can count, the call would come in that there was a problem at one of our customers’ plants, and if we didn’t get parts to the line by 8:00 AM Saturday, they would go “line-down”, meaning the end of the world. The assembly line is shut down and the charge backs start at $100,000 per hour.

And when I got there, it was rarely our fault. Sometimes it wasn’t even our part that was to blame. I can remember one such trip to an assembly plant where we discovered that the problem had to do with a mating wire harness supplied by someone else. Our part functioned perfectly, but it was my wife and kids who got the short end of the deal when Daddy had to drop everything to drive several hours to work with the night shift QC tech to fix the (non-existent) problem.

I thought of this 4:00 PM phenomenon today, but in a good way. The last few weeks have been crammed with new clients contacting PassageMaker wanting to launch new projects, some of which have been on hold for a year or more. All want to get things going before the end of the year, as though the difference between now and January is critical.

Hopefully this is a sign of the recovery to come.

Headline – “China burns U.S. consumers again”

Here’s an interesting editorial from the Idaho Mountain Express (4 Nov 09), sent to me by Julien Roger of China Quality Focus, which is short enough to quote in full.

In their headlong rush for global respectability as a hybrid Communist-free market power, mainland Chinese masters of the world’s largest population omitted a vital function required of great industrial countries: manufacturing quality control.

U.S. consumers have been burned repeatedly by inferior, even deadly, Chinese products—lead-painted toys, toxic pet food and sickening seafood products.

It’s happened again. Chinese-made drywall used in construction is being investigated as the source of illness among U.S. homeowners. The drywall literally stinks and may cost homeowners plenty to replace.

Hundreds of thousands of mom-and-pop industries have appeared in the midst of China’s relaxed, free-enterprise attitudes. However, they’re mostly unregulated and have virtually no quality control.

U.S. companies that have swooned over less expensive goods have been importing these substandard products.

And during accelerated trade with China and the expansion of wars in Iraq and Afghanistan, the U.S. government cut the budgets of two important watchdogs, the Food and Drug Administration and the Consumer Products Safety Commission. In one FDA program, only 1 percent of imported products were tested for quality and safety.

Two urgent actions are required.

First, Washington should beef up product health and safety inspections on all imports, but especially those from China.

Second, Congress should remove incentives for U.S. companies to rely on overseas vendors for products, while creating incentives to revive robust domestic manufacturing that restores jobs and strengthens the U.S. economy.

I shall refrain from addressing the tone of the piece, but to address the substantive points:

  • Yes, there are quality problems in China, as there have been in any developing industrial base throughout history. It is foolish to deny it, just as it is foolish to deny that there is defective cable supporting the Brooklyn Bridge. As was beautifully recounted in David McCullough’s The Great Bridge, the cable manufacturing company owned by the principle engineer, Washington Roebling, was eliminated from the project because of politically motivated charges of corruption part of the way through stringing the the suspension cables. Despite the fact the fact that the competitor was behind the accusations and was known to be a purveyor of shoddy goods, the bridge was finished with his cable, which Roebling later found to be as brittle as straw. Thus over 100 years later, New York commuters are still relying on Roebling’s good cable to carry the load of the charlatan’s defective cable. Quality problems are endemic to the human condition. Just examine the quality of the legislation oozing out of Washington 200+ years after the ratification of the Constitution. At least there is reasonable hope that China will get better, not worse as their industrial base matures.
  • Yes, defective products have made it to the USA, and some are truly and legitimately defective. But others are not, simply rejected by the hyper-sensitive inspection criteria made up by the inventors of the Wiffle Ball Life. Of the truly defective ones, some are defective due to the mendacity of individuals, but some are also defective because of poor vendor management and poor quality control regimes on the part of the customers. At PassageMaker and China Quality Focus see this everyday, clients whose drawings specify no materials, who require no international standards to be met, and who often don’t even include critical dimensions on the drawings. They expect the Chinese factories to do ALL the heavy lifting while complaining constantly about price and lead-times.
  • “Hundreds of thousands of mom-and-pops” appear in a “free-enterprise” environment?Would that it were so here in the USA.
  • US manufacturers like me were driven to source in Mexico, in Eastern Europe, in Asia, by corporate buyers. It didn’t happen by accident. When you are explicitly told to outsource or lose the business, what do you expect?
  • Even if the author is correct about the budgets on the federal agencies (which I doubt, as nothing in Washington ever actually gets cut), I make a point of counting on the government for a little as possible in my life. The burden should rest on the producer and the importer, and in reality it already does.

As to the solutions offered:

  1. As stated above, I don’t count on the government for much, but we’ve got 17.5% effective unemployment and hundreds of billions of dollars borrowed from the Chinese sloshing around DC paying off one favored group after another. I imagine some could be applied to this worthy cause. Someone should get right on that. Maybe write an editorial about it.
  2. What incentives to outsource? I’ve been in American manufacturing all my life, and in my experience, our decision to start outsourcing over two decades ago was driven by market conditions and the direct orders of corporate buyers. We outsourced what made sense and retained our manufacturing capacity for those parts that were best made in the USA. For that “patriotic” decision I have never seen a representative from ANY government agency do anything but deliver a bill. I have nothing but utter contempt for the regulatory and tax authorities in this country, and anyone who thinks there is a single human being in Washington who knows how to “create” a manufacturing job is sadly mistaken.

The real solution to America’s manufacturing situation has to do with demographics, labor laws, regulations and taxes, and I’ve had enough of discussing it for a lifetime. Take it away, Jon Stewart (Not Safe For Work)!

However, there are simple and effective ways to ensure the quality of the products you source in China, and that is precisely what PassageMaker and China Quality Focus exist to help clients do. It is on the buyer’s shoulders to specify the criteria for the product, and it is the buyer who is responsible for establishing a quality control regime to make sure the criteria are met. Contact us and we’ll be happy to show you how it’s done.

Governmental incompetence and the illusion of the opposite…

I’ve been watching the live-action version of Atlas Shrugged unfold in the USA in the form of The Great Recession with a profound sadness and morbid curiosity.

What is most striking is the sheer incompetence of the governments involved. California, once the beacon of American economic might is looking especially bad these days.

Here’s a fascinating article on Los Angeles’ epic bungling of what should have been the very cut-and-dry matter of medical marijuana distribution. Please trust me, it’s worth the time to read this long article – it is an excellent what-not-to-do guide to public administration. How in the hell do you screw up giving away dope?

And I remember reading this piece back in the summer, which started me wondering what happened to our formerly Golden State. Ouch.

This next article from San Francisco is probably Not Safe For Work (content, no pictures). I agree with the editorial writer in that it is jaw-dropping that a member of the Board of Supervisors is even considering such a measure.

Anyone want to start a business or relocate in California now?

Now the EPA has declared CO2 (that is the breath you exhaled just now while reading this) as a “pollutant” on par with NOx or SOx or particulate pollution. Such incredible power grabs – coinciding even more incredibly with Climategate and 17.5% true unemployment – have led American businesses to husband their resources for fear of what one Reuters columnist rightly calls “The Uncertainty Tax”.

Add to that uncertainty a unpopular push to “fix health care”, and it is no wonder that American businesses are sitting on their hands.

And as the coup de grace, Congressional leaders are now talking about placing a “global tax” on stock market transactions to fuel new spending. No word about paying off deficits or debts.Brilliant idea, Nancy.

The bolder American business leaders – like John Allison of BB&T and David Farr of Emerson Electric – are speaking out against the current governmental trends in the USA. Farr goes so far as to make the point plainly:

“Washington is doing everything in their manpower, capability, to destroy U.S. manufacturing,” Farr said today in Chicago at a Baird Industrial Outlook conference. “Cap and trade, medical reform, labor rules.”

Emerson, the maker of electrical equipment and InSinkErator garbage disposals with $20.9 billion in sales for the year ended September, will keep expanding in emerging markets, which represented 32 percent of revenue in 2009. About 36 percent of manufacturing is now in “best-cost countries” up from 21 percent in 2003, according to slides accompanying his speech.

Companies will create jobs in India and China, “places where people want the products and where the governments welcome you to actually do something,” Farr said.

I am not saying China is perfect. It’s not by any stretch. I remember when they repaved our road in Shenzhen 3 or 4 times in a row, for no apparent reason. But despite such silliness, the Chinese government writ large is certainly projecting an image of competence, even if it turns out to only be an illusion somewhere down the road. As they say, perception equals reality.

Writing this blog as someone who has investments in American manufacturing companies and in a China-based company serving clients worldwide, it should be obvious which market I find more predictable and worthy of further time, effort and money.

What a sad comment on the current state of affairs that is.

American competitiveness = American creativity

Yesterday I was in a perfectly justified foul mood at the rampant economic stupidity being foisted upon America by our semi-permanent governing class, but while I am disgusted with many elements of American society, I still have great faith in this country.

I am a minor stockholder in a local manufacturing company that celebrated 95 years in business last month. My family’s involvement goes back almost 50 years, which is quite a statement of longevity in itself, but 95 years is just extraordinary. Even more impressive is the growth and dynamism of this very old company in the last decade. Under the vigorous leadership of the “younger generation”, it has more than doubled in size while maintaining stellar profitability and taking on NO debt. Simply astounding to watch.

This company has been an international player in its core market for decades. They’ve been selling overseas for longer than I’ve been alive. While maintaining their core manufacturing in the USA, they were outsourcing before it was cool. The management has guided the company along this journey by focusing on product innovation, customer service, maintaining profitability and keeping debt to a minimum.

There’s been plenty of bad press about the USA recently – our relative decline in competitiveness, our gruesome debt burden, the decline of the dollar, rumors of a new global currency – and one could be forgiven for thinking the best was behind us and that it was now a Chinese (or Indian or Brazilian or pick your country) world. Perhaps I am guilty for spreading this sentiment.

While we aren’t going back to 1950 ever again, the USA will remain a major, if not the dominant player for some time to come. While atrocious government policies have wounded us, in a democracy those can be undone. Despite our demographic challenges, we are still the 3rd largest population on the planet, and by far the wealthiest of the major economies. All of our major competitors, including China and India have huge challenges of their own.

From where I sit, what will define the future is creativity, and in that the USA has an astounding advantage. I meet a great many people from all over the world, but the numbers of inventors from the USA dwarfs what we see from other markets. The downside is that no one would be crazy enough to start a manufacturing company in Salem, VA today as they did 95 years ago. Taxes, regulations, cost of materials and labor make it prohibitively expensive, not to mention a gigantic pain. The corporate buyers demand a world price, which drives manufacturing to China.

I’ve written before that I view my role at PassageMaker as having a moral component – helping to lift some the desperately poor people in China out of poverty, and helping companies around the globe grow and successfully bring their products to market in an intensely competitive world. If I didn’t believe this, I couldn’t do this job. It is very easy to blame the outsider for all your problems, but I the truth is always more complicated and usually involves looking in a mirror.

If the crowd in Washington want to keep this country in manufacturing, they won’t do it with protectionism. They can do it by getting out of the way – in the form of reformed labor laws, rational regulations, and lower taxes – but it is just so much easier to blame the Chinese instead.

NOT GOOD, part 2

Here’s an interactive map of Food Stamp usage in America.

The recession in the USA in a long way from over.

But my entirely anecdotal and unscientific research tells me that the rest of the world is recovering pretty well. PassageMaker is definitely seeing an influx of new projects from clients outside the USA. We had new project inquiries from India, Brazil, UK and Singapore today alone.

“Better put on a pot of coffee, Marge, this could take awhile.” (at 20:10)

China, gold, and the civilization shift

Fascinating article in the Telegraph about China’s gold buying binge.

I am reminded of this from the Onion.

Hope everyone is enjoying the holiday weekend – back to regular posts on Monday.

China State Construction nets $100m US subway deal; or a tale of three links

Three headlines today

  1. The largest Chinese construction firm wins a bid to work on the NYC subway system.
  2. ‘Real’ unemployment rate hits 17.5%.
  3. And it’s only 34.5% among young black men.

I’m sure that will go over well. It’s all about the timing.

The recession is nowhere close to over, yet PassageMaker continues to get new clients, and our efforts to expand outside of North America are paying off as clients in new markets like Australia, Brazil, Israel, Spain, etc., sign up with PassageMaker, China Quality Focus, QTP Bag & Case (our bag manufacturing company) and SafePassage (selling into China).

I am thrilled to see entrepreneurs with such faith in the market and their own products. Thank God for small favors.

NOT GOOD

Wow. This is a powerful visual representation of the USA unemployment from January 2007 to September 2009. What’s even scarier is the official rate is severely understated.

The USA is not out the woods by any stretch, and our leaders seem to have no clue how an economy functions. Thank goodness we’ve been expanding our sales footprint outside of the USA, but the recession is far from over.

Responding to concerns about patriotism

I received a very interesting email from a prospective client. He is concerned that the Americans working for PassageMaker have lost their patriotism for the USA.

This is an interesting conundrum. How do you promote business in China, without seeming to run down your home country?

Here is my [edited] response for what it is worth:

Thank you for your email. All of us at PassageMaker look forward to working with you.

I appreciate your feedback vis-a-vis patriotism. I cannot speak for Mike and Brian, as they have both married into China as it were, but I can tell you that I consider [it PassageMaker’s role to help American businesses] remain viable.

I spent most of my life in the US automotive industry, and the corporate buyers began pressuring us in the mid-to-late 1980s to move production, first to Mexico (after 6 trips to check it out, we decided to pass); to eastern Europe (we had a great 12 year relationship with an excellent supplier in Plzen, Czech Republic); to the Asian Tigers (we started sourcing in Taiwan in 1991 and I lived in Singapore in 1994); and now to China. Left to ourselves, we likely never would have moved anything anywhere.

PassageMaker recognizes that outsourcing is a sensitive subject with many clients, but the sad reality is that buyers expect a “world price”. Having worked in manufacturing for over 20 years, starting with my first job in a machine shop at 14, I know that sometimes American companies can deliver that price. I know my company in Virginia does just that. But many companies, especially start-ups, cannot. They don’t have the tooling, equipment or expertise in place to meet the expectations of the market.

China has a role to play, and that is where PassageMaker comes in. Our goal is to help foreign companies be successful in their dealings with China. If by helping an American company successfully manage their China supply chain, I can make the USA operation more profitable, everyone wins.

While the economic and political environment in the USA are causes for great concern, I agree with your assessment of America [as the exceptional and indispensable ‘city on a hill’ with its best days ahead of it]. It is why I live here.

PassageMaker intends to be a truly global company, with Assembly Centers in every major market. PassageMaker-Mexico will likely be next, but PassageMaker-USA is also on the list. We already have sales presence in USA, EU, Mexico and Brazil [with Asia, India and Africa on their way]. We want to be able to offer a comprehensive supply chain solution, including the option to assemble or complete manufacturing in America, regardless of where the core components are made.

I appreciate your concern and would be happy to discuss this further. Please feel free to call me on my cell.

Whether or not this prospective client takes me seriously has yet to be seen, but my email was sincere. I take no joy in the apparent slow death of American manufacturing, but I also do not think I am the one doing the killing.