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China Sourcing: Warranty Issues and Quality Systems

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Warranty Issues and Quality Systems

An importer of notebook computers and tablets writes in to get some advice on quality systems and warranty issues when buying from China.

I am currently importing from China and I am very interested in all that you have been teaching over at www.ChinaSourcingAcademy.com , now I would like to ask if PassageMaker provides certain premium services when it comes to linking warranty issues and quality issues altogether.

Assuming I use your service to import good to my country which is Malaysia, how will you deal with warranty issues? Let’s say for example if I were to buy 1000 tablets right now via your company and after having them shipped here, I realize that 2.5% of the goods are defective, how do I go about fixing this issue? Do you have any service which actually guarantees the quality of the goods or some sort of assurance that your clients get what they pay for?

I am actually thinking of buying tablets and other gadgets from China but the warranty issue does worry me a little as I have heard that factories don’t really accept the items back and even if they agreed to fix it, sending it back to them and spending all that money just for shipping the goods back would eat up most of my profits. I would like to know if you do have a solution to this and if so, I would love to use your services. Thank you, Mike.

Warranty Issues and Quality Systems

Yes, PassageMaker can help. We are a China sourcing agency that helps our clients find and manage vendors with particular attention to quality issues and warranty issues as you mention.

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To be specific, outsourcing supply chain management is a service which includes a professional review of your agreements with suppliers to make sure you have clear QC standards and that the contracts protect you in terms of what happens if warranty issue arise due to non-confirming goods.

This service, for example, is designed to ensure non-confirming goods don’t get shipped.

Between those 2 services, you would be very safe. Fees are explained at the PDF download found here.

 Related Content for Warranty Issues and Quality Systems

Video 9: How to return defective merchandise to China

Do QC BEFORE the goods are loaded. Good luck sending defects back to China.

 

What is VAT rebate in China and how to negotiate a better price?

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VAT Rebate in China

Below is a typical discussions that happens when prospective clients contact PassageMaker for help clarifying the VAT rebates in hopes of negotiating a better price from their suppliers.

It starts with a simple question like “what is the VAT rebate rate in China on the products I am purchasing” but quickly moves to “how can I use this knowledge to negotiate a better price in China”.

We are always happy to help, and share the email below for your reference. While you probably aren’t in the shoe business, you may be thinking about similar issues. Hope you enjoy the blog post below and feel free to contact us if you would like more information.

Mike, Can you advise what the VAT rebate % is for footwear. If it is different for different types of footwear, please detail.

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I would be happy to have my staff look up footwear VAT rebate. I believe there may be different rates for different types of footwear. Do you happen to know the HS codes of the products you would like me to look up? That would help a lot. If not, send me a picture and description and I will have my team look up the HS code and then dig up the VAT rate for that code.

Our products fit into the 6402, 6403, 6404, 6405 HTS codes. We primarily do Winter boots in leather or synthetic, we do rubber boots, and we do sandals and shoes in leather and synthetic. so basically we cover most of the footwear categories

Good news. They are all the same VAT rebate. 15%.

If I could impose on you again to clarify something. Is the 15% rebate based on the invoice price, in which case you get back 15/17ths of what you paid ( almost the whole amount ) or is it based on 15% of the VAT that you pay within your invoice price, which is a much lesser amount.

Example:

The factory invoices our agent for $18.34 per pair. Assuming that includes VAT, the VAT included is $2.66. Is the export rebate $2.35 ( 15/17ths of $2.66) or $0.40 ( 15% of $2.66 )

Excellent question. That would be the logical way to do it. But it is a bit more tricky in China and there are lots of variables and assumptions. But for the sake of giving you a feel for how it works, and assuming the price paid to the supplier includes proper VAT-paid invoice (essential for the formula to work), then if you paid 1 RMB (inclusive of tax) your VAT rebate at export (assuming 15% rebate rate in your products case) would be 0.128

First step: calculate the price before VAT (1 RMB / 1.17) = 0.8547

Second: apply the rebate rate to that price 0.8547 X .15= .128

Those are the broad strokes.

We have found out that most of the factories we deal with have an import/export licence. We conclude that they are invoicing our agent at their Hong Kong address, and therefore they are collecting the export rebate from the China Govt. because they are the official exporter out of China. If that is the case, we have to think about how we approach them regarding our pricing, especially if it is the higher of the 2 amounts in the example

Yes, it is very wise to understand how VAT plays a role in your supply chain. As mentioned in a previous email, you may be able to save time and frustration if you engage PassageMaker to get some competitive quotes and do a VAT survey to see if you are being respected by your current partners. This can be done without making it public who is asking.

Stay out of jail by navigating product safety in China!

 

Product Safety in China: Is My Product Safe?

Physical SafetyOK

When people ask “is my product safe?” most of the time they are asking the question because they want to make sure the product won’t hurt anybody and to be sure they are not at risk of a lawsuit. We could call this “design safety”.

Meaning, for example, the product has no pinch points, sharp edges or dangerous materials. If your product is in the concept or design stages, it is very important that not only can your design engineers come up with something that appeals to the market place, but is also needs to be physically safe. Imagine spending thousands of dollars on a design only to learn that it is not fit for function or unsafe.

Regardless if you design in-house or outsource the engineering, make sure your design and engineering team are fluent in DFM and that they have a solid understanding of the regulations in your marketplace. And that brings us to regulatory compliance.

Compliance

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As mentioned above, not only should we be thinking about physical safety, but we also need to make sure that our product can be imported into our market with no complications. For example, the safety regulations for a toy, electronics, or piece of furniture can be radically different in Jordan, Jamaica and Japan. You risk wasting a lot of money if your product is not engineered from day 1 to meet those standards.

Who can you trust?

Since standards are constantly updated and vary from country to country, you are at great risk to simply take your suppliers word for it. They want your order, so of course they will say “sure it is safe.” But if the product is not safe from a physical safety or regulatory compliance point of view, and God forbid, somebody gets hurt….who are the lawyers and government officials in your marketplace going to come after? An overseas supplier in China? No way, they will come after the importer of record. And that means you.

So as buyers, it is our responsibility to confirm the product is safe. Assuming you had it engineered right, the next step is to take the prototype or sample and get it to a reputable testing lab. The big international labs stay up to date on the latest rules and regulations for all the major markets. As they have offices in China, you need not send your widget back home to be tested. Plus even the testing costs are less in China, generally speaking.

Most new importers don’t realize they can take their widget to a lab and say “I want to import this to X country, how much will you charge me to test that this product and packaging fully conforms with all standards?”. The sales guy at the lab will pull out a giant book full of protocols and prices and in a few minutes you may learn that it really doesn’t cost that much to confirm your product is safe.

Can I sleep well at night?

Well before you start patting yourself on the back for working so hard to make sure your product is safe. Don’t forget that at the lab, you simply confirmed that one unit was safe. Now you need to make sure that when full production is running, every unit that comes off the line is safe.

But it is not realistic to send 100% of production to the lab for testing, so as buyers we need to come up with a realistic factory audit, production inspection and product testing plan. The factory audit may take place once or twice a year to confirm that the shop is being managed with a Quality 1st mentality.

In other words, they are running their factory in a well-documented and “safe” manner. Production inspection should be taking place with every order before the goods ship out of China. You or an independent inspector will go to the site of production and verify what is coming off the line is safe. In this case, safe means that it matches the specs set by the master sample which was tested by the lab to be safe.

Unfortunately, you still can’t call it a day just yet. Because, unless the order is tiny, the inspection will not be 100%. It will be based on a statistically reliable sample size, using an AQL chart. While the inspector can easily check the physically properties of production pieces, it is hard for them to check the chemical properties. So some parts should be picked at random and send to the lab.

How many pieces to send to the lab each production run is a hard question to answer and there is no universal formula and if you ask that question to your government, your lawyer, a testing lab and the inspection partner you may get four different answers. But if something goes wrong in the market place and a person is hurt, you will certainly be called upon to show your audit, inspection AND testing records. So being able to show you have a plan in place is a big step in the right direction. Getting caught without a well-documented plan or recorded results will exposure you significantly if the case ever went to court.

Benefits of using a warehouse in China to ship stock to your customers

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Small Shipments?

If you are evaluating the benefits of using a warehouse in China to ship stock to your international customers, then this article is for you. While, consolidated shipments offer freight savings, shipping in smaller batches is more expensive but it reduces the lead time to your customer. This is an issue many businesses struggle to balance.

In this blog post we’ll explore some of the not-so-obvious, but real and proven advantages of using a consolidation point in China, along the lines of what PassageMaker clients enjoy.

Quality Gate

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Since we are physically touching the boxes to put them in our Buji warehouse, it is easy to apply a quality gate. Payments to suppliers are linked to this quality gate. Linking payments to supplier performance is a powerful incentive and any QC issue/supplier payment adjustments are sorted out BEFORE the goods leave China.

Standardized Packaging

Some of our clients have the products sourced from various suppliers, packaging from a single supplier, then the goods/packaging are delivered to us and we QC while putting the product into the boxes. This kills 3 birds with one stone- QC, matching packaging across multiple vendors & inventory transparency. Along with the freight benefits of consolidation of course.

VAT considerations

Here is a technical reason why PassageMaker has won this type of work for our clients:

If the goods come from multiple vendors and the consolidation point is inside China, then the consolidation partner is responsible for clearing outbound customs, sorting out the VAT rebates. It’s also important that the consolidation partner has the correct scope on their business license.

I’m happy to say PassageMaker has the right business license, has import-export rights and with 2 in-house licensed customs brokers I ensure our clients are getting the maximum rebate on the VAT when exported.

And if some day you wish to sell to China based customers …know that our licensing also allows us to service that market by accepting RMB (on your behalf, convert into USD and repatriate the profits minus our service fee back to client) and providing the ‘Fapiao‘ (official receipts) to the domestic buyers.

Regulatory Compliance in China: Questions Importers Must Ask!

Regulatory Compliance in China Questions Importers Must Ask

One of my good friends is a compliance officer in the US headquarters of a major international brand. He is responsible for making sure the products his company imports are safe and meet corporate, market and governmental standards.

He is also the go-to-guy in his company when there are problems with quality and safety issues. He asked not to be mentioned by name, but was kind enough to let me share with you the following insider information about regulatory compliance in China.

Readers of my blog typically have two types of concerns when it comes to compliance:

Import/Customs Clearance and Compliance

Import/Customs compliance into US/EU/AUS to make sure they have all the right paperwork and forms filled out. That’s fairly easy to arrange but the next part is harder…

Regulatory Compliance & Safety

While importers may bring in all sorts of different product, from electronics to furniture, they all have concerns about regulatory/safety compliance. The labs are pretty good at saying “you need to test this product in the following ways to ensure the SAMPLE is compliant”, but these buyers are left in the dark when it comes to how to set up a Compliance Program to ensure that if, God forbid, some customer got hurt and the courts asked the importer to explain their compliance system, the importer would be covered. It’s not enough to say “I sent the sample to the lab” because the lawyers will say “that’s just one sample, how did you confirm there was not a change to form, fit, function that could impact safety of the product when production was taking place at the supplier or even sub supplier level?” So these importers need help setting up a comprehensive system that coordinates documentation, sample collection/testing and monitoring of the Chinese factories.

Regarding Import/Customs Clearance and Compliance

Importer should also make sure they get the legal requirements down to the country and even state level, especially in the US there are many state laws. For example, the product could get in to the country legally, but then be found to be illegal in a certain state.

Regarding Regulatory Compliance and Safety

This side of things is much harder since you have to make sure all the products coming off the production line in China are really the same as the approved sample. And most important, that approved sample need to be compliant!

The easiest option, but perhaps the more costly optional, is having a product certified compliant, that assumes an appropriate certification exists! Certification encompasses the product design (usually you need to provide the product specs and design), testing and also periodic audits and reviews. Again, it will cost more if the category is optional and there are many categories that don’t have any certification at all.

Without certification, the way to tackle it is to make sure you have setup a procedure on how and when products are tested and inspected. From the physical testing/ safety side you’ll want products tested on each design, and from chemical side you’ll want a test anytime the material changes and at a minimum once per year.

If you’re using factories where you don’t have full trust or transparency (meaning you can’t be sure about their material), you’ll probably want to have a product tested each production run at least on the chemical side. If you have full control of the material you’ll want to test in coming material and probably randomly select finished product since sometimes the manufacturing process can add restricted chemicals.

You should also look at how samples get to the lab. If the supplier sends the samples rather than having a buyer representative pick them up, then there is risk that the supplier will send a “golden sample” which is sure to past the lab test, but may not represent the quality of the products coming off the assembly line!

Regardless, at the very least, you need a well-documented process of what you do when, and make sure you follow it and keep all papers. God-forbid there is a recall or legal action, if you don’t have a well-written process, you will find it hard if not impossible to win a court case. This needs to be considered part of doing business, if the buyer wants to be in the import-export game!

How about product recalls?

It’s essential to understand the requirement for a recall. If you do get customer complaints about issues with the product, there are requirements with what you need to do especially if anyone gets hurt. So there should be a process in place for a recall, and you need to have good tracking of all products and where they are in the supply chain.

Any other things we should be asking about in terms of compliance?

One other item to consider is social compliance. Making sure the factories are audited and comply. More and more there are also environmental audits requested by major retailers. So you have to worry about that as well.

Regulatory Compliance in China: Questions Importers Must Ask!

Regulatory Compliance in China Questions Importers Must Ask!

One of my good friends is a compliance officer in the US headquarters of a major international brand. He is responsible for making sure the products his company imports are safe and meet corporate, market and governmental standards.

He is also the go-to-guy in his company when there are problems with quality and safety issues. He asked not to be mentioned by name, but was kind enough to let me share with you the following insider information about regulatory compliance in China.

Readers of my blog typically have two types of concerns when it comes to compliance:

Import/Customs Clearance and Compliance

Import/Customs compliance into US/EU/AUS to make sure they have all the right paperwork and forms filled out. That’s fairly easy to arrange but the next part is harder…

Regulatory Compliance & Safety

While importers may bring in all sorts of different product, from electronics to furniture, they all have concerns about regulatory/safety compliance. The labs are pretty good at saying “you need to test this product in the following ways to ensure the SAMPLE is compliant”, but these buyers are left in the dark when it comes to how to set up a Compliance Program to ensure that if, God forbid, some customer got hurt and the courts asked the importer to explain their compliance system, the importer would be covered. It’s not enough to say “I sent the sample to the lab” because the lawyers will say “that’s just one sample, how did you confirm there was not a change to form, fit, function that could impact safety of the product when production was taking place at the supplier or even sub supplier level?” So these importers need help setting up a comprehensive system that coordinates documentation, sample collection/testing and monitoring of the Chinese factories.

Regarding Import/Customs Clearance and Compliance

Importer should also make sure they get the legal requirements down to the country and even state level, especially in the US there are many state laws. For example, the product could get in to the country legally, but then be found to be illegal in a certain state.

Regarding Regulatory Compliance and Safety

This side of things is much harder since you have to make sure all the products coming off the production line in China are really the same as the approved sample. And most important, that approved sample need to be compliant!

The easiest option, but perhaps the more costly optional, is having a product certified compliant, that assumes an appropriate certification exists! Certification encompasses the product design (usually you need to provide the product specs and design), testing and also periodic audits and reviews. Again, it will cost more if the category is optional and there are many categories that don’t have any certification at all.

Without certification, the way to tackle it is to make sure you have setup a procedure on how and when products are tested and inspected. From the physical testing/ safety side you’ll want products tested on each design, and from chemical side you’ll want a test anytime the material changes and at a minimum once per year.

If you’re using factories where you don’t have full trust or transparency (meaning you can’t be sure about their material), you’ll probably want to have a product tested each production run at least on the chemical side. If you have full control of the material you’ll want to test in coming material and probably randomly select finished product since sometimes the manufacturing process can add restricted chemicals.

You should also look at how samples get to the lab. If the supplier sends the samples rather than having a buyer representative pick them up, then there is risk that the supplier will send a “golden sample” which is sure to past the lab test, but may not represent the quality of the products coming off the assembly line!

Regardless, at the very least, you need a well-documented process of what you do when, and make sure you follow it and keep all papers. God-forbid there is a recall or legal action, if you don’t have a well-written process, you will find it hard if not impossible to win a court case. This needs to be considered part of doing business, if the buyer wants to be in the import-export game!

How about product recalls?

It’s essential to understand the requirement for a recall. If you do get customer complaints about issues with the product, there are requirements with what you need to do especially if anyone gets hurt. So there should be a process in place for a recall, and you need to have good tracking of all products and where they are in the supply chain.

Any other things we should be asking about in terms of compliance?

One other item to consider is social compliance. Making sure the factories are audited and comply. More and more there are also environmental audits requested by major retailers. So you have to worry about that as well.

Any VAT rebate in China on tooling made here?

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Claiming VAT rebate in China

A foreign buyer of Chinese plastic products asks:

I am aware that VAT is applicable for the tooling owned by the customer at the supplier’s location in China to product a plastic part and export to Japan. Is there any option is available to buyer (Tool owner) to recover the VAT? If we request, supplier to amortize the tooling cost as piece price on manufactured goods, who will get benefit by VAT?

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Thanks for your question. If I understand it correct, the tooling will stay in China, but the product made from the tooling will be exported. If that is the case, then the tooling itself will not be exported and since it is not exported, there is no VAT rebate and thus no easy way to recover the VAT.

But, while it is in the gray area of tax code, sometimes the supplier will offer the tooling at a “w/out taxes paid and w/out official receipts” price. That could reduce the price a bit, and while it is common in China, technically it is not 100% legal as the supplier should be paying tax, but in practice, most suppliers don’t.

You should also be warned that it’s quite common that suppliers charge the overseas buyers for VAT, but they don’t actually pay the VAT and end up putting the money in their own pockets!

If you pay the supplier inclusive of VAT then they dance around and avoid showing you the receipts…then you know they are keeping the VAT. I’ve even seen supplier send fake receipts!

Why it’s a bad idea to amortize tooling and molds

BTW, you talked about amortization of your tooling. I would advise you to be very cautious. On my YouTube channel I explain why in more detail, but in short, if you amortize the tooling then technically you don’t own it. If something goes wrong and you need to pull the tooling from the supplier, you will find it very difficult to extract the tooling. In my contracts, I like to own the tooling outright from day one. You should also consider having the tooling looked after by a 3rd party. See Tool & Die steward service for reference.

Contract manufacturing in China: No need to set up a WFOE or JV

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Ben, representing a venture capital firm, writes PassageMaker to ask:

I’m trying to help a venture backed company whose supplier’s factory is missing some licenses that are imperative given that the product contains batteries.

These guys are 100% committed to doing everything above board – do you have any ideas for who could help them? Might need to set up a WFOE but I’m not an expert by any stretch.

Setting up a WFOE (wholly foreign owned entity) is certainly possible (I own 3 of them in China) but it takes time and investment to get all the licensing in place, as you have discovered.

The headache is that you can’t use the WFOE to import/export until all details of the registration are complete.

It’s a bit of a catch 22. On one hand, you want to do things in accordance with the law, and you want to set up a WFOE. On the other hand, WFOE set up takes significant registered capital and you even need to have staff trained up and on payroll to pass the audits to get the license to import-export. That process can take months to years (in some cases) and most investors don’t want to hire a team and set up a factory to have people sitting around on their hands for months at a time waiting for the paperwork to legally produce a product.

China Sourcing – Broken Down Into Straight Up, Actionable Advice

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An informal one-on-one talk about China business adventures

My good friend, and serial entrepreneur, Mike Michelini is the host of the fun, information and informative “Global From Asia” podcast “where the daunting task of running an international business is broken down into straight up, actionable advice”.

For episode 71 of the podcast, we sat down for a 40 minute exchange of China business stories and advice.

Here is the link:

http://www.globalfromasia.com/how-to-avoid-being-trapped-in-a-chinese-factory-scam-order/

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Topics Covered:

  • What brought you out to China in the beginning?
  • Today’s topic – China Sourcing Due Diligence Tactics, Can’t think of anyone with more experience than you
  • Can you share with us various types of China sourcing – wholesale/ off the shelf, tweaked versions of pre-existing products, and fully customized
  • Let’s focus on fully customized today – What are some MOQ amounts normally required to do these?
  • What are the other costs many also don’t factor in that are essential
  • I remember you mentioning you have worked with some Kickstarter projects and other crowdfunding projects – what is the normal process for these guys – should they start to source from China before they list on Kickstarter, or when funded, prototype? any tips?
  • Process of narrowing down the overwhelming list of suppliers in your hunt for the right Chinese factory and supplier relationship?
  • Ways to show you are serious buyer to a Chinese manufacturer
  • Some “buzzwords” or keywords you should know when talking to a factory- FOB, EXW, etc
  • Last tips or things I missed for buyers venturing into China for their procurement

VAT rebate in China and possible VAT leak issues

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VAT Issues when selling a made-in-China product to a China based customer

This question comes in from a client in the USA:

My Bill of Material (BOM) is made in China and we currently do our final assembly in HK and USA. We now have customers in Mainland China. I’m thinking about moving final assembly from our current assembly centers in HK and USA to mainland China in order to be closer to the customer. I’ve read a number of articles about VAT leak. Some of my preliminary calculations seem to suggest that the labor and rent savings available in China as opposed to our existing 3PL operation in Hong Kong would be offset by the VAT leak. I am certain my calculations could be misguided, so I would like to ask if you can explain the situation in detail.

In my calculation I was adding VAT 17% less VAT refund 13%. Maybe that’s a fatal flaw.

Are any of the PassageMaker fees/markups added to the suppliers cost to equal a new export value of the product and then the VAT refund of 13% is calculated on that higher value? If so, perhaps this helps with the China VAT refund amount but I think it would cause us to pay a higher import duty in the US. I hadn’t really considered that yet.

Additionally, for the global export business, would PassageMaker be named as the exporter? The answer to this question would determine if we have to consider contractual changes with our European clients.

VAT leak” is an informal term used by different people to mean different things. But the two most common interpretations are as follows:

VAT Leak- An inefficient processing of the VAT and VAT rebate, essentially giving the PRC gov’t more than needed. Overpaying on the VAT and under claiming the rebate. This type of “VAT leak” often happens when the party processing the VAT is not fluent in the process or lacks the infrastructure (example- only has the small tax payer status, lacks import/export rights or simply messes up the calculations/application).

VAT Leak- The VAT rebate in China ranges from 0 to the full 17% depending on how much the central government wants to promote a certain industry or product. When the official VAT rebate is less than 17%, sometimes this is called a “leak” because you pay in more than you get back. I personally don’t use the term “leak” in this situation because a leak implies that the plumber messed up and there is a hole in the pipe. Getting as much VAT rebate back as legally possible, even if less than the full 17%, isn’t a “leak”, it’s called “paying taxes”. Most people don’t say their checkbook leaks when they pay the IRS income tax each year, ha ha.

In my calculation I was adding VAT 17% less VAT refund 13%. Maybe that’s a fatal flaw. Are any of the PassageMaker fees/markups added to the suppliers cost to equal a new export value of the product and then the VAT refund of 13% is calculated on that higher value? If so, perhaps this helps with the China VAT refund amount but I think it would cause us to pay a higher import duty in the US. I hadn’t really considered that yet.

As the product delivered to your Mainland China-based end customer isn’t being exported out of China, this issue of a leak is not applicable as there is no VAT rebate on a domestic sale, but assuming you are looking at the impact of VAT on your global operation , then to answer your question, while we can’t legally change the VAT rebate, PassageMaker can certainly make sure you don’t have any VAT leak (in the first use of the term above) . We can do a case study for you if you could get some actual numbers to us. There are so many variables, so please give us actual data if possible. For example, off my head, here is what my accounting team will probably ask for:

  1. HS codes
  2. Annual volume (units and USD value)
  3. # of shipments in the year
  4. Supplier information
  5. Location
  6. Domestic sales license? In other words, do they offer “EXW with receipts” when they sell domestically
  7. In order to confirm the factory in China isn’t manipulating the pricing, it advantageous to ask for the price in three ways: EXW vs. FOB China Port vs EXW with Tax Receipt. But as that is a lot of work for the factory and they may take it the wrong way, it’s best to just give us what pricing details you have now for the case study and we’ll use that for the moment and did into more detail closer to actual placement of the PO w the factories.
  8. Destination information

For example, ship direct to client, or to FE HK or to FE USA? Do you wish to have the showcase assembly/QC area in SZ or HK?

For your reference, in terms of the Assembly and Inspection Labor taking place at PassageMaker, know that the labor rate is dependent upon the following variables:

  1. Annual volume
  2. Steadiness
  3. Space
  4. Amount of time needed per unit.

For example, let’s say that in a year X units are exported using Y total man hours. If all the units ship once per year (like a Christmas rush) this is a lot more expensive to coordinate (due to HR issues, OT, planning, space…) than a situation where X/12 goes out steady each month and I can assign a small group of staff to work full time on the project. If you can give us your latest details of ABCD on a global level, we may be able to get the costs lowered a lot. We could look at this while we are looking into the VAT issue above as the two go hand in hand.

 

Additionally, for the global export business, would PassageMaker be named as the exporter? The answer to this question would determine if we have to consider contractual changes with our non-China based customers.

 

Assuming PassageMaker is coordinating the exportation out of China, then PassageMaker is the exporter of record. But the importer of record into the destination is a bit more flexible. For example, the paperwork can be adjusted in HK or even via your company in USA.

But please know that if delivery is done via your company in USA, your subsidiary in HK or via an entity you control anywhere outside USA for that matter, then you would have tax exposure with the IRS. Consult your tax advisor in USA, but as I understanding it, PassageMaker is very much as arm’s length from your company (as there is a contract, not cross ownership), so it is probably in your best economic interest to have the paperwork flow under PassageMaker’s name. even if you appoint PassageMaker as the processing agent, to let your clients know you have skin in the game and real responsibility for the supply chain, you could sign an agreement with your customers that you still give guarantees regarding quality, IPR and such. In this fashion your clients know you and PassageMaker stand behind the products, but you are minimizing global tax in a fully legal fashion, thus keeping overall costs down for you and your clients.

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Related Content:

Click here for other PassageMaker articles on the subject of VAT in China.