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A ship is safe in a harbor, but a harbor is not what a ship is for

The title of this post is one of my favorite sayings. As an entrepreneur, it reminds me to keep trying, even when it is hard; especially when it is hard.

These days the world economy is a tempestuous sea, but PassageMaker is growing and thriving. A “passagemaker” is a small motor boat capable of crossing the open ocean; I think Mike Bellamy chose an appropriate name for the company.

Even in this time of chaos, new clients contact us daily. Even though budgets are tight and the margin for error is far smaller than just a year ago, those entrepreneurial passagemakers know that if they ride out the storm they will be in a much better position to prosper when the storm ends. And they won’t be smashed to bits tied up to the docks.

Harbors are over-rated. There is no such thing as a safe job anymore. The closest thing to a job for life is the value you create for yourself as an entrepreneur.

Why do so many people source in China? Because tooling prices are 10%-25% of USA. Because component prices are 25%-50% of USA. Those are great enticements, but a Chinese supply chain takes far more time and effort to establish than an American one. In this economy, budgets are tighter and risks are higher, and you can’t afford the learning curve to figure out China on your own. Now more than ever entrepreneurs need a real PassageMaker to help them navigate the storm successfully. Contact us and let us show you how our Sourcing Feasibility Study, Vendor Coordination and Assembly-Inspection-Packaging services help our clients achieve success in China.

The end of the dollar and the rise of the Chinese consumer

When Mike Bellamy and I chose the China track at the University of South Carolina in 1997, it was still an avante garde career move. Both of us had been to Asia and knew China was going to play a key role in the 21st century. Neither of us thought we’d be reading articles like this only 9 years after graduating:

From the Telegraph (UK), “The dollar is dead – long live the renminbi

I try to stay away from politics in this blog, but regardless of your party affiliation, you can’t honestly avoid the conclusion that Washington (and London) have spent too much money in the last decade. This profligacy was matched by most individual Americans, as the country went on a credit-fueled bender. I remember feeling the odd man out for not having a $400k mortgage. But while individual Americans seem to have learned their lessons, and are now saving and investing at record rates, the US government has not learned and continues to issue debt at an astounding clip – $7 trillion in debt in 2009 alone.

This is not about politics, but simple math. The USA cannot afford to spend this money, and the political class is failing the polity by not acting responsibly to control this accumulation of debt.

To date, the producing nations – Germany, Japan and most importantly, China – have underwritten our debt to keep the USA consuming to fuel their export-driven growth strategies. But reality is going to force a brutal readjustment and a change in behavior for both the producing and the consumer nations:

A seminal shift in behaviour is being forced on the deficit nations [i.e., USA, UK, Spain – ed.] where, despite massive fiscal, monetary and financial system support, there is a continuing scarcity of credit and a growing propensity to save. Neither of these two constraints on demand will reverse any time soon.

This, in turn, is forcing change on surplus countries, whether they like it or not. Export-orientated nations [i.e., China, Japan, Germany – ed.] can no longer rely on once profligate neighbours to buy their goods. Against all instinct, they are having to stimulate their own domestic demand.

The most startling results are evident in China, where retail sales grew an astonishing 15.4 per cent in August. Fiscal action has succeeded in boosting consumption in Germany, too, despite mistrust of what one German politician has dubbed “crass Keynesianism”. [emphasis added – ed.]

So what does this mean for PassageMaker and those wishing to do business in China? From the sourcing point of view, there will likely be inflation in the renminbi, but I expect that to be outpaced by dollar inflation. No matter how you slice it, China is here to stay as a manufacturing center. And the Chinese are in much better position to enforce sound monetary policy with so much cash on hand. In this inflationary environment, PassageMaker’s services – Sourcing Feasibility Studies, Vendor Coordination and Assembly-Inspection-Packaging – are more valuable than ever. Think of them as an insurance policy or a hedge; you simply cannot afford the risk of a China learning curve any longer.

Though there will be increased wages for Chinese workers, especially in coastal zones, the reservoir of inexpensive labor is too vast to be exhausted for decades. China will retain the edge on cost of labor. And with the US government beholden to the Chinese, don’t expect any protectionist measures to last long. I do not expect a broad resurgence of US manufacturing.

BUT…for producers of unique products, especially agricultural products, like wine or coffee, this could be a grand time to start selling to China. As the Chinese middle class begins to consume to fill the gap, there is a huge opportunity for foreign firms to provide those goods. PassageMakercan help with just this, helping clients identify, establish and manage sales and distribution networks in China.

The future is as clear as mud, but I know we are all in for an interesting ride. In these times especially, you need to work with a company with solid experience in China. I hope you will consider PassageMaker and SafePassage as your business partners in an increasingly uncertain world.

Let’s see how far we’ve come

I had a late dinner Monday night with an old friend/classmate/colleague/client who was passing through town. We had a nice time watching the Colts defeat the Dolphins, despite despite only having the ball for 14:53 (amazing), while reviewing his exciting new product, eating way too many hot wings and reminiscing about the start up days of PassageMaker. Back then, I was the client, and he was one of 4 or 5 employees.

PassageMaker has grown to around 150 employees in China, and our global sales force will likely number 20 sales reps by the end of the year. You’ll see changes to this website as we introduce our global sales force and country offices. PassageMaker-Mexico is already up and running with active clients. I am working daily to formalize a relationship in Brazil that will form the foundation of PassageMaker-Brazil. Same thing for Australia/New Zealand. And for India. We’ll have at least 3-4 active sales reps in Europe within the next 30 days (for instance Julien Roger, Managing Director of our ally, China Quality Focus, covers France and Belgium). We are even in discussions to set up a representative in South Africa to serve all of sub-Saharan Africa. We already have a network of reps in the USA covering most of the country.

We expect at least the Mexico office to grow into an Assembly Center in a few years time. Just as we’ve grown from one guy working in his living room a decade ago, we intend to make the PassageMaker name a truly global brand over the next decade. It isn’t how long you have the ball; it’s what you do with it while you have it.

Sick of China

I’ve been an expat several times in my life, from studies in the UK to stints in Singapore, Taiwan and China. All were relatively short, so my sense of excitement and wonder never wore off. For that I am grateful.

I’ve known expats who stayed away for 15 years or more, and many were counting the seconds until they could return home. They were “Sick of China” (or India, or Mexico, or Japan…you get the idea). The thrill was long gone and the tedium and irritations of daily life – amplified a hundredfold due to their surroundings – were sadly all that remained.

In the last few years PassageMaker has picked up a wide variety of new clients, but the ones that make the biggest impression on me are successful mature companies who have been doing business in China for 15 years or more. Why would a profitable company with that many years under their belt turn to a “sourcing company” like PassageMaker?

If we were just a sourcing company, that would be a valid question. But PassageMaker brings real bricks-and-mortar to the equation and provides a much wider range of services than just sourcing. Our core services – Sourcing Feasibility Studies, Vendor Coordination, Assembly-Inspection-Packaging, Logistics, Factory Formation – are so flexible that we can easily tailor them to suit a client’s requirements, whether providing quality control for millions of dollars worth of electronics or creating a consolidation regime to control VAT and shipping costs. These mature clients see our services as not just a cost-saving move, but as a hassle-saving move. When you talk to them, you can hear that they are sick of the day-to-day attention success in China requires. They just want to go home and have us handle it for them.

Mike Bellamy has been in China full time for 12 years and is happy right where he is. PassageMaker is NOT sick of China, and we will be happy to take over for you whenever you wish.

CHINA BUSINESS | CHINA TRADE | CHINA DEVELOPMENT | CHINA FOOD | CHINA BUSINESS BLOG | GUANXI | CHINA TRAVEL

I had a late dinner Monday night with an old friend/classmate/colleague/client who was passing through town. We had a nice time watching the Colts defeat the Dolphins, despite despite only having the ball for 14:53 (amazing), while reviewing his exciting new product, eating way too many hot wings and reminiscing about the start up days of PassageMaker. Back then, I was the client, and he was one of 4 or 5 employees.

PassageMaker has grown to around 150 employees in China, and our global sales force will likely number 20 sales reps by the end of the year. You’ll see changes to this website as we introduce our global sales force and country offices. PassageMaker-Mexico is already up and running with active clients. I am working daily to formalize a relationship in Brazil that will form the foundation of PassageMaker-Brazil. Same thing for Australia/New Zealand. And for India. We’ll have at least 3-4 active sales reps in Europe within the next 30 days (for instance Julien Roger, Managing Director of our ally, China Quality Focus, covers France and Belgium). We are even in discussions to set up a representative in South Africa to serve all of sub-Saharan Africa. We already have a network of reps in the USA covering most of the country.

We expect at least the Mexico office to grow into an Assembly Center in a few years time. Just as we’ve grown from one guy working in his living room a decade ago, we intend to make the PassageMaker name a truly global brand over the next decade. It isn’t how long you have the ball; it’s what you do with it while you have it.

Why go it alone?

Random thoughts at the end of a great week, one where long-delayed projects resumed, new customers signed on, and some HUGE potential clients visited our facilities in Shenzhen and Buji:

  1. While I don’t think for a minute the recession is over, I am amazed at the resilience of the entrepreneurs we meet in this business. Creative, driven people with amazing ideas. Coming from the soul-draining purgatory of automotive, the best part of being PassageMaker’s global sales chief is the opportunity to work with such people in so many markets.
  2. Even though a significant percentage of our clients are inventors and start-ups, some of these new prospects have been working in China for 15+ years. They see PassageMaker’s bricks-and-mortar; our skill navigating the Chinese VAT system; our proven ability to manage supply chains for everything from medical products to toys; our commitment to “Trust & Transparency“; as game-changers that can simplify their lives, reduce costs and generally provide piece of mind. While PassageMaker doesn’t claim to eliminate all the difficulties of doing business in China, we could not have grown as we have if we could not deliver on our promises.
  3. At the close of this amazing week, I heard the story of a local businessman who just returned from his first trip to China. He doesn’t speak the language, but felt obligated to go to try to convey his expectations to the suppliers. He was basically told by his hosts not to expect too much, this was China after all and quality problems happen. While in a sense this is wise counsel, what a sad statement. I would advise anyone who loves to explore and travel to visit China, but not for that reason! PassageMaker and our friends at www.SourcingServiceCenter.com are in business to help insure quality and keep our clients at home with their families. You can bet I will be contacting this gentleman first thing Monday morning to offer our services!

Great weekend to all!

The “Wiffle-Ball Life”

Author P.J. O’Rourke once called America’s obsession with safety the quest for the “wiffle-ball life”. I remember when I was a child, backyard contact football was played without pads or helmets, and NO ONE would have ever been caught dead with a bicycle helmet on. My school gym class included “war ball”, a particularly violent and Darwinian variant of dodge ball. The kids in my neighborhood even played a game where you tried to throw a football to stick in the front spokes of the opponent’s bicycle as he rode by. Follow the physics on that one. I am pretty sure I as the parent would be jailed today if my kids were caught doing anything similar. While that game was admittedly really, really, really stoopid in hindsight, they are still fond memories, and frankly such experiences toughen you up.

Today I spotted this collection of silly federal safety recalls, there’s a new set of regulations that might be interpreted to penalize individuals who sell recalled goods at yard sales. God forbid anyone use a car seat where an accessory pillow partially cover a warning label. It’s a wonder any of us survived to adulthood.

Now what does this have to do with China sourcing? Well, look at the products. I’m betting at least 5 of the 7 were ‘Made in China’. Based on that assumption, and then examining the silliness of some of these recalls, is the Chinese reputation for defective or dangerous products deserved?

Sadly, like most stereotypes there is plenty of truth in this one. Chinese factories do cut corners with dangerous and tragic results. But part of that stereotype is overblown and frankly unfair. Buyers with poor designs, who don’t take the time to complete their material specifications or set up proper Quality Assurance protocols, to say nothing of bone-headed government bureaucracies, should shoulder at least as much blame as the Chinese, if not more.

So, what’s the lesson here? When sourcing in China, the buyer has to assume responsibility for making sure the products meet the applicable regulations of the importing nation. PassageMaker’s system has been built around this philosophy. Through our network of Endorsed Service Providers, we can assist clients at nearly every stage of a product’s life cycle, including recommending engineers to make sure the design database is complete. We help our clients identify capable vendors with a Sourcing Feasibility Study and then help them write their Product Quality Manual, which details all the dimensions, specs, and regulations a product must meet. PassageMaker can perform many tests at our Assembly Center in Buji, but what we lack can be done at preferred rates by our friends at STR. What quality control services or factory audits PassageMaker cannot provide can be performed ably by China Quality Focus.

In short, the buyer has to be proactive about specifying the requirements and then must verify that they are met. Assuming the vendor will know all the applicable regs and trusting that everything will be A-OK is naivete bordering on negligence.

Yummy chicken feet, tires, and the global economy

The NYT article, “Chewy Chicken Feet May Quash a Trade War”, leads me to mull over the potential trade dispute over tires and chickens:

“China is threatening to cut off imports of American chicken, but poultry experts have at least one reason to suspect it may be an empty threat: Many Chinese consumers would miss the scrumptious chicken feet they get from this country.

“We have these jumbo, juicy paws the Chinese really love,” said Paul W. Aho, a poultry economist and consultant, “so I don’t think they are going to cut us off.”

Chicken exports were thrust to the forefront of American-Chinese trade tensions on Sunday when China took steps to retaliate for President Obama’s decision to levy tariffs on Chinese tires. The Chinese announced that they were considering import taxes on automotive products and chicken meat, a development that some trade experts feared could escalate.

American executives expressed concern about losing what recently has become the largest export market for their chickens, one that is expanding rapidly as the Chinese population grows more prosperous. But the executives also expressed relief that, so far, Chinese importers have told them to keep the feet and wings coming.”

Most people look to China as a source for low-cost goods, but I don’t think many USA or EU clients are looking to buy tires without a name brand to assure them of the quality of this most important piece of safety equipment (my wife runs Michelins for instance). But while Chinese products have a reputation for poor or inconsistent quality (after all this is why PassageMaker assists clients with inspections and it is the ONLY business for our friends at China Quality Focus), foreign products often enjoy a privileged place in the Chinese marketplace. Especially foreign agricultural products, and it is far harder to copy a Georgia pecan, Scotch whisky, Spanish wine, etc. PassageMaker’s can help help foreign sellers research the Chinese market and establish distribution partners, much like a Sourcing Feasibility Study in reverse.

Let’s hope this increasing integration of the USA and PRC economies encourages expeditious and rational resolutions to such trade fights.

China’s Fuzzy Math…Who do you trust?

China’s growth figures fail to add up” says the headline. And the sky is blue, you say?

“China’s gross domestic product figures are among the world’s most closely watched since they can move markets or boost hopes of an imminent recovery.

But the latest set of first-half numbers provided by provincial-level authorities are far higher than the central government’s national figure, raising fresh questions about the accuracy of statistics in the world’s most populous nation.”

China has made great strides (herculean is a better word) over the past three decades catching up to the rest of the world, but its statistical reporting, shall we say…lags. Just a bit. The USA’s is laughable at times as well, so I am not picking on the Chinese.

So what does one do when you can’t trust the official numbers from the Chinese provinces? The same thing you do when you are skeptical of numbers posted in other countries (did I mention the USA “unemployment rate”?). You go and have a look for yourself; you do your own research; you dig around for the truth. But what with the cost and indignities of international travel, how much better to have an “office” in China to do such looking and watching for you. That is precisely why PassageMaker developed the idea of the Sourcing Feasibility Study. If you could trust everything you read on a sourcing website, getting your products made in China would be a snap. But of course just as the “official” numbers are rarely accurate the first time out, you have about an equal chance of finding a fully qualified vendor on a typical sourcing website as you do finding true love on an internet dating site. And are you gullible enough to give your credit card number and banking information to that lovely lady you just met online? Think before answering…

Excellence is the consistent execution of a good plan. PassageMaker’s Sourcing Feasibility Study allows you to see a range of qualified vendors, not just somebody’s cousin’s stamping factory or their best friend from high school’s plastics shop. In this way, we help you establish the true “China price” from solid supply chain partners, without hidden mark-ups. By controlling which vendors see your design, we protect your IP, and by acting as a “Quality Gate” we make sure you only pay for good product.

Combining PassageMaker’s services with those of our friends at China Quality Focus (factory audits) and GloBIS (financial due diligence), and you can get a very clear picture of your Chinese supply chain.

Our motto is TRUST & TRANSPARENCY, so you know you can count on our figures!

China’s Fuzzy Math…Who do you trust?

China’s growth figures fail to add up” says the headline. And the sky is blue, you say?

“China’s gross domestic product figures are among the world’s most closely watched since they can move markets or boost hopes of an imminent recovery.

But the latest set of first-half numbers provided by provincial-level authorities are far higher than the central government’s national figure, raising fresh questions about the accuracy of statistics in the world’s most populous nation.”

China has made great strides (herculean is a better word) over the past three decades catching up to the rest of the world, but its statistical reporting, shall we say…lags. Just a bit. The USA’s is laughable at times as well, so I am not picking on the Chinese.

So what does one do when you can’t trust the official numbers from the Chinese provinces? The same thing you do when you are skeptical of numbers posted in other countries (did I mention the USA “unemployment rate”?). You go and have a look for yourself; you do your own research; you dig around for the truth. But what with the cost and indignities of international travel, how much better to have an “office” in China to do such looking and watching for you. That is precisely why PassageMaker developed the idea of the Sourcing Feasibility Study. If you could trust everything you read on a sourcing website, getting your products made in China would be a snap. But of course just as the “official” numbers are rarely accurate the first time out, you have about an equal chance of finding a fully qualified vendor on a typical sourcing website as you do finding true love on an internet dating site. And are you gullible enough to give your credit card number and banking information to that lovely lady you just met online? Think before answering…

Excellence is the consistent execution of a good plan. PassageMaker’s Sourcing Feasibility Study allows you to see a range of qualified vendors, not just somebody’s cousin’s stamping factory or their best friend from high school’s plastics shop. In this way, we help you establish the true “China price” from solid supply chain partners, without hidden mark-ups. By controlling which vendors see your design, we protect your IP, and by acting as a “Quality Gate” we make sure you only pay for good product.

Combining PassageMaker’s services with those of our friends at China Quality Focus (factory audits) and GloBIS (financial due diligence), and you can get a very clear picture of your Chinese supply chain.

Our motto is TRUST & TRANSPARENCY, so you know you can count on our figures!